Client Service

As with our investment approach, client service is tailored to the individual - timely and accurate reporting, efficient handling of all administrative matters, and most importantly access to your Portfolio Manager, Ian Osler, who makes the decisions for client portfolios. Close personal relationships with his clients helps Ian customize the investment process for each client in terms of their Investment Policy Statement and security selection. We like to communicate with our clients on a regular basis to ensure their objectives are being met.

We report to you monthly if there is account activity and quarterly otherwise, providing comprehensive portfolio valuations that list all securities and their respective costs and market values. Portfolio reporting is consolidated to provide clients with an overall view of their financial position. Or we can provide reporting on an individual account basis as these portfolios may have differing investment objectives (such as educational trusts) that require separate evaluation.

Review of Accounts

Clients are typically contacted on an annual basis to determine if any material information has changed. Also, other events could trigger a review of investment objective and risk such as a material change to the client’s situation, significant deposit in to or withdrawal from the portfolio. Based on the information provided to him, Ian will review the client's investments to determine if the client's current portfolio reflects their revised investment objectives and needs. In addition, we provide quarterly comprehensive portfolio valuations that list all securities and their respective cost and market values.

Fees and Compensation

Our fee schedule is as follows:

 

Assets Under Management Annual Fee
Up to $1 million 
$1 million - $3 million 
>$3 million		 1.25%
1.00%
0.75%
   

 

Fees, which are deductible, are charged quarterly. There are no other charges in connection with our advisory services. Clients will incur transactional commissions and certain administrative costs through the RJCS custodial relationship.

Code of Ethics, Participation or Interest in Client Transactions and Personal Trading

RJIC adheres to AIMR Code of Ethics and Standards of Professional Conduct, meaning:

  • Acting with integrity, competence, dignity, and in an ethical manner when dealing with the public, clients, prospects and employers, employees;
  • Practicing and encouraging others to practice in a professional and ethical manner;
  • Striving to maintain and improve competence;
  • Using reasonable care and exercising independent professional judgment.

 

We will provide a copy of our code of ethics to any client or prospective client upon request. RJIC will not recommend, buy or sell securities for which our Portfolio Managers or related persons have a material financial interest. RJIC always considers client interest first. This means recommendations on securities will be considered first for clients, and buys and sells will be executed for clients before Portfolio Managers and access persons.